No Restock Fees-

If your order arrives and it is not right, we will fix it, NO NONSENSE, we promise.

Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 days of delivery of your item. We will issue a full refund to your original payment method.

Our goal is to provide quality services that is unparalleled in the industry.  We believe in our products and will stand by them.  We also understand things happen and will take care of it in a timely and professional manner!

Refund Policy-

• Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
• Once your return is received and inspected by Freedom Flag Products (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
• You are responsible for all shipping costs associated with getting your order back to our Nevada warehouse.
• Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact a Freedom Flag Products customer service rep if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down!

Return Shipping Options-

• For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.

Used or Damaged Merchandise-

• Any merchandise which has been "taken out for a ride" is considered used and cannot be returned.
  
• Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

Apparel-

• Apparel items must be packed in their original bag (or equivalent plastic bag protection) and include all original tags. The plastic bag protects the item from the cardboard. Items packaged without this protection most likely will arrive scuffed and will be returned to the customer.

Defects-

• Each manufacturer has its own warranty policy. Freedom Flag Products will assist customers with their warranty; however Freedom Flag Products does not provide any direct warranty on any item sold.

Damaged Goods:

• Please let us know ASAP if any goods arrive damaged. Please keep all original shipping containers and take pictures if possible. Damaged goods claims are handled through the shipping carrier (UPS, FedEx, USPS). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!

Returns Process:

You can request a return authorization number (RA#) online by emailing our sales dept. at: sales@freedomparts.com

Step 1: Click "Login / Register" or “My Account”(if you are already logged in) at the top of the web page. Once you are within the “My Account” area of the website, click on “Order History” on the left-hand side of the page and find the order in question and click “View”.

Step 2: Select the item(s) you would like to return from your order and be sure to choose the reason for returning each item.

Step 3: Select your return shipping method and follow instructions.

Step 4: Please print your Return Authorization form and include it with each shipment back to Freedom Flag Products. You have 30 days from the day the RA is issued to return your merchandise so please be sure to print and ship at your earliest convenience. Please do not tape anything to the original product packaging! We need to get all products (and their packaging!) back in new condition. Place all merchandise in a shipping box; you may use the original shipping container. However, please DO NOT use the manufacturer's product box as the shipping container. It will arrive damaged and the package will be rejected by our returns department. Returns should be shipped to the following address unless otherwise noted on your return authorization instructions:

Please retain your return tracking information. Freedom Flag Products is not responsible for packages lost during return shipment. You will receive a confirmation email from Freedom Flag Products when your return is processed which will include the full details of refund credited.

Questions / Concerns

• If anything is unclear or if you have a special circumstance, give us a shout!